PRIVACY POLICY
Legacy Family Counseling Group, A Professional Corporation Effective Date: June 12, 2026 Last Updated: June 12, 2026
1. Introduction
Legacy Family Counseling Group, A Professional Corporation ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at legacyfamilycounselingoc.com, how we use it, and your rights regarding that information.
This website is used for general information and contact purposes only. No protected health information (PHI) is collected through this website.
2. Information We Collect
A. Automatically Collected Information When you visit our website we automatically collect:
Browser type and version
Pages visited and time spent on each page
Referring website addresses
General geographic location based on IP address
Device type and operating system
This information is collected through Squarespace's built-in analytics and does not identify you personally.
B. Information You Provide When you submit our contact form we collect:
Your name
Your email address
Your phone number
The general nature of your inquiry
We do not collect, store, or transmit any protected health information (PHI) through this website. Please do not include clinical details, diagnoses, medications, or any sensitive health information in your website inquiry. All clinical communication occurs exclusively through our HIPAA-compliant client portal.
3. How We Use Your Information
Information collected through this website is used solely to:
Respond to your general inquiry
Schedule a consultation
Provide information about our services
We do not:
Sell your personal information
Share your information with third parties for marketing purposes
Use your information for any purpose beyond responding to your inquiry
4. Important HIPAA Notice
Legacy Family Counseling Group is a HIPAA covered entity. However, this website does not collect, transmit, or store protected health information of any kind.
All clinical intake, scheduling, and communication occurs through our HIPAA-compliant electronic health records platform. You will be directed to our secure client portal upon scheduling your first appointment.
Do not submit any health-related, clinical, or sensitive personal information through this website's contact form.
5. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small data files placed on your device when you visit our site.
We use:
Essential cookies — required for basic website functionality
Analytics cookies — to understand how visitors navigate our site
You may disable cookies at any time through your browser settings. Disabling cookies may limit certain website functionality.
6. Third Party Services
Our website uses the following third party platforms:
Squarespace — website hosting and analytics
SimplePractice — HIPAA compliant scheduling and client portal
Each third party service operates under its own privacy policy. We encourage you to review those policies directly.
7. California Consumer Privacy Act (CCPA)
As a California resident you have the right to:
Know what personal information we collect
Request deletion of your personal information
Not be discriminated against for exercising your privacy rights
We do not sell personal information. To exercise your rights contact us at:
Email:info@legacyfamilycounselinggroup.com Phone: 949.346.1825 Address: 360 E 1st ST #4088 Tustin, Ca 92780
8. Data Security
We take reasonable measures to protect the information you submit through our website including SSL encryption. However no internet transmission is completely secure. Please do not submit sensitive information through this website.
9. Retention
General contact form inquiries are retained for 12 months or until the inquiry is resolved, whichever comes first. Website analytics data is retained for up to 26 months through Squarespace.
10. Minors
This website is not directed at children under 13. We do not knowingly collect personal information from children under 13.
11. Changes To This Policy
We may update this policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our website following changes constitutes acceptance of the updated policy.
12. Contact Us
Legacy Family Counseling Group 360 E 1st ST — Tustin, CA 949.346.1825 info@legacyfamilycounselinggroup.com www.legacyfamilycounselinggroup.com
13. SMS Text Message Communications
Legacy Family Counseling Group may send SMS text messages to clients and prospective clients who have provided explicit written consent to receive such communications.
Types of SMS Messages
When you opt in, you may receive the following types of SMS messages:
• Consultation scheduling: Messages to coordinate and confirm your initial consultation appointment.
• Appointment confirmations: Reminders and confirmations for upcoming scheduled appointments.
Cancellation Notices: When appointments have been cancelled and can be rescheduled.
Consent and Opt-In
SMS consent is obtained separately from all other forms of consent. By checking the SMS opt-in box on our website contact or scheduling form, you expressly consent to receive SMS messages from Legacy Family Counseling Group. This consent is not a condition of receiving services.
How to Opt OutYou may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message
and no further SMS messages will be sent. You may also opt out by contacting us directly.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Legacy Family Counseling Group is not responsible for any charges incurred by your mobile carrier.
Privacy of SMS Communications
SMS messages from Legacy Family Counseling Group will not contain Protected Health Information (PHI). We will not share your mobile number with third parties for marketing purposes. Your phone number is used solely for the communication purposes described
above.
Help
For assistance, reply HELP to any SMS message or contact us directly at 949.346.1825 or info@legacyfamilycounselinggroup.com.
I agree to receive SMS text messages from Legacy Family Counseling Group at the
phone number provided. Message types include: appointment consultation scheduling
and appointment confirmations. Message and data rates may apply. Reply STOP to opt
out at any time.
This consent is optional and not required to receive services.
14. Clinical Privacy
This policy governs website contact data only. Your rights regarding clinical health information are outlined in our Notice of Privacy Practices, provided to all clients at intake and available upon request.